Q: What is your major market?
A: 95% of our tubes export. We mainly sell to America, Canada, Australia, Japan, Russia, Germany, France, Dubai, Brazil, Chile,India, Thailand, South Africa, Egypt, Nigeria, etc.
Q: How can I get the sample?
A: FREE samples are available for your checking and testing. And to get free samples, you need to send us you detailed receiving address (including post code) and your DHL /FedEx/UPS account for collecting samples, courier cost will be paid in your side.
Q:How can I get your price list?
A: The price is related to your budget cost and steel specifications .Please send us your email or fax and order information – Quantity, Specification (steel type,thickness, width, surface finish),then I can send you the price list.
Q: Packing details?
A: We choose suitable package and reinforce for various steel products when loading and transport. Usually Water proof paper is inner packing,galvanized steel or coated steel sheet is outer packing , side guard plate,then wrapped by seven steel belt.or according to customer’s requirement
Q: What payment terms you can deal with?
A: Mostly we deal with T/T terms and L/C,for L/C we need to know which bank to open the L/C and after checking the bank information to decide whether to accept the L/C.If you have other preference, please negotiate.
Q:How long does your delivery time take?
A:In general, our delivery time is within 30-45 days, and may be delayed if the demand is extremely large or special circumstances occur.
Q:Can I go to your factory to visit?
A:Of course, we welcome customers from all over the world to visit our factory. However, some of the plants are not open to the public.
Q:Does the product have quality inspection before loading?
A:Of course, all our products are strictly tested for quality before packaging, and unqualified products will be destroyed.
Q:What is your working time?
A:In general, our online service time is Beijing time: 8:00-22:00, after 22:00, we will reply to your inquiry during the next working day.
Q:What are the shipping ports?
A:Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can choose other ports according to your needs.